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Business email compromise: beyond malicious links

Understand impersonation, compromised accounts and the business controls that protect payments.

Research checked 18 October 2026.

What BEC looks like

Business email compromise uses apparently legitimate business communications to manipulate transactions or disclosure. The FBI describes spoofed addresses, compromised accounts and fraudulent instructions that appear to come from trusted parties. A message need not contain malware for the request to be dangerous. [FBI: business email compromise]

Three identities to distinguish

PatternWhat needs investigation
Display-name impersonationThe shown name versus the actual sending identity
Lookalike domainA different domain resembling the expected organisation
Compromised legitimate accountAn authorised account being used by an attacker

Authentication is not a verdict that the business request is legitimate. See DMARC’s scope.

Protect the transaction as well as the mailbox

The FBI advises independent verification of payment and account changes using a trusted contact route, not contact details supplied in the suspicious message. If funds were transferred, contact the financial institution immediately and follow the applicable reporting route. [FBI: business email compromise]

NCSC’s business-payment-fraud guidance provides the UK response context. [NCSC: business payment fraud]

The email-security contribution

User and domain impersonation controls can add protection for executives, finance roles and sensitive partners. Microsoft exposes these through specific anti-phishing policy features, with licensing and configuration dependencies. [Microsoft: anti-phishing policies]

Our proposed review combines selected high-risk identities, provider routes, reporting, payment-verification ownership and incident handling. We test false positives with authorised business samples before widening enforcement. A security gateway contributes to this defence; the payment approval process remains essential.

Primary sources

Provider requirements and product capabilities can change. Check the linked source before a production change.

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