Email Review
Focused assessment from
£1,950
Build Email Review →Know where you stand.
Choose a service and add the systems you need covered.
Email Resolution
Initial four-hour investigation
£950
Build Email Resolution →Email Projects
Discovery & Design from
£1,950
Build Email Projects →Managed Email
Monthly core service from
£750
Build Managed Email →Estimated GBP prices. VAT where applicable, licences and third-party usage are excluded. Scope is confirmed before booking. No payment is taken online.
Reviews and discovery
The base assessment covers up to 250 users, one tenant, three domains, three sending applications, one email-security platform and one archive / continuity platform. Focused reviews cover one agreed area. Add only components relevant to that scope.
| Component | Price |
|---|---|
| Focused Email Review | £1,950 |
| Complete Email Review | £3,950 |
| Discovery & Design | £1,950 |
| Each additional block of up to 250 users | £650 |
| Each additional tenant | £650 |
| Each additional domain | £95 |
| Each additional sending application | £175 |
| Each additional security platform | £350 |
| Each additional archive / continuity platform | £350 |
Email security gateway installation
We use the following engineering allowances at £175 per hour to calculate a fixed installation fee for your confirmed scope.
| Component | Hours | Price |
|---|---|---|
| Planning, baseline policies, testing and handover | 8 | £1,400 |
| Each tenant / organisation | 4 | £700 |
| Each mailbox system | 4 | £700 |
| Each email domain | 1 | £175 |
| Each block of up to 50 protected users | 2 | £350 |
For example, one tenant, one mailbox system, three domains and 250 users totals 29 hours: £5,075, excluding VAT and licences.
These are pricing allowances, not an hourly billing commitment. Once scope is agreed, the fee stays fixed for that scope. Included installation scope · Calculate your installation
Migration
Planning covers one source tenant, one destination tenant, one wave and up to three domains. Standard mailbox pricing covers supported Microsoft 365 / Google Workspace routes up to 50GB per mailbox. Compatibility and destination capacity are confirmed before booking.
| Component | Price |
|---|---|
| Planning and cutover | £1,250 |
| Each mailbox | £75 |
| Each additional source tenant | £750 |
| Each additional destination tenant | £750 |
| Each additional migration wave | £650 |
| Each domain above three | £95 |
| 50–100GB mailbox supplement | £35 per mailbox |
| Native online archive migration | £75 per archive |
| Remote Outlook profile setup | £35 per mailbox / one desktop |
| Scheduled out-of-hours window, up to four hours | £625 |
| Hybrid identity, temporary coexistence or legal-hold mapping | £2,500 initial allowance per component |
Complex engineering allowances cover an initial two specialist days per selected component and require design confirmation. Archive-format conversion and mailboxes above 100GB need separate pricing. Native archive migration excludes conversion and retention transformation. Services outside the selected scope, tool licences and legal advice are excluded.
Managed Email
The core service includes up to 50 users, one tenant, three domains, one existing security platform and four engineering hours each month. All entered sending applications and archive platforms are added automatically. Daily incident response, provider coordination, monthly reporting and a quarterly improvement review are included.
| Component | Price |
|---|---|
| Core service | £750 / month |
| Each user above 50 | £3 / month |
| Each tenant above one | £250 / month |
| Each domain above three | £25 / month |
| First three sending applications | £250 / month |
| Each sending application above three | £75 / month |
| Each security platform above one | £150 / month |
| Each archive / continuity platform | £200 / month |
| Direct employee support | Greater of £250 or £5 × users / month |
| Each additional monthly engineering hour | £175 / month |
Direct employee support uses the shared engineering allowance. Managed incidents receive an engineer response within four coverage hours, 08:00–20:00 UK time every day. Named incident ownership, provider coordination and updates are included. Response-clock terms. Licences, major projects and existing-fault remediation are additional.
Managed onboarding
The base covers the core managed estate. Additional systems are priced separately for setup, documentation and access.
| Component | Price |
|---|---|
| Core onboarding | £1,500 |
| Each additional block of up to 50 users | £250 |
| Each tenant above one | £500 |
| Each domain above three | £50 |
| Each sending application | £100 |
| Each security platform above one | £250 |
| Each archive / continuity platform | £250 |
Investigation and additional engineering
The initial investigation covers one incident and up to four engineering hours, including agreed changes, verification and written findings within the available time.
| Component | Price |
|---|---|
| Standard initial investigation | £950 |
| Urgent initial investigation | £1,425 |
| Additional authorised engineering hour | £175 |
| Additional urgent engineering hour | £262.50 |
| Specialist day, 7.5 hours | £1,250 |
Urgent means a defined response.
Urgent support carries a 50% premium on the investigation and additional urgent engineering hours.
Engineer response within two business hours Monday–Friday or six coverage hours Saturday–Sunday, between 08:00 and 18:00 UK time.
Deposits and payment dates.
Investigations are paid in full at booking; this fulfils the deposit requirement. Reviews and discovery use 25% at booking and 75% on delivery. Standard migrations and gateway installations use 25% at booking, 50% before implementation and 25% on acceptance.
Managed onboarding uses 25% to reserve onboarding and 75% on completion of onboarding. Cover starts once terms are agreed and the deposit is received, or on a later start date recorded in the order. Monthly fees start with cover. The builder shows the amounts for your selected scope.
Estimates containing unresolved scope or engineering allowances require a quotation before a payment schedule is confirmed.