Email security gateways
Install or replace protection with routing, policy testing and administrator handover included in the plan.
Gateway services →Email, properly looked after.
An email concern, a planned change or ongoing support. Start with the service that fits your situation.
Security and organisational change.
Explore the specialist services, then choose the appropriate project scope.
Mergers, acquisitions and divestments
Plan day-one communication, coexistence, tenant transitions and the records that must remain accessible.
M&A email services →Archiving and retention
Translate approved records requirements into capture, retention, access and retrieval controls.
Email records services →Email Review
Make the next decision with confidence.
Find out how your email is configured, where the risks sit and which changes deserve attention. We explain the findings to your technical team and decision-makers.
Includes a written assessment and prioritised recommendations.
Focused review from £1,950
Build Email Review →Establish the environment
Map the agreed platforms, domains, senders and dependencies using configuration and available evidence.
Understand the findings
Explain the technical findings, their business consequences and the order in which to address them.
Discuss the recommendations
Walk your team through the recommendations, with ownership and a practical route to implementation.
Email Resolution
Get your email moving again.
We investigate missing messages, routing faults and security concerns across your platforms and providers, then carry out approved corrections within the booked time.
Includes testing and a written incident outcome.
Initial investigation £950
Build Email Resolution →Follow the evidence
Review the relevant headers, logs, routing and configuration, coordinating with the providers involved.
Make the correction
Agree remediation, record the changes and use the booked engineering time where it will help most.
Leave a written outcome
Record what was established, what was changed, how it was checked and what remains to be done.
Email Projects
Prepare for the change ahead.
Move platforms, bring businesses together or install an email security gateway. We plan around the dependencies, implement the change and test it before handover.
Includes the implementation plan, test results and operating documentation.
Discovery & Design from £1,950
Build Email Projects →Design the change
Document dependencies, cutover and recovery arrangements. Gateway installation is available at a fixed fee for your confirmed scope.
Deliver and verify
Implement the agreed configuration and migration, with testing against defined acceptance criteria.
Prepare your team
Provide configuration records, operating instructions and the agreed post-change support arrangements.
Managed Email
Keep it in expert hands.
Keep your email configuration and records current as the business changes, with specialists available when an incident needs attention.
Includes incident response, monthly reporting and quarterly reviews.
From £750 / month
Build Managed Email →Know what is covered
Maintain the agreed estate record, access arrangements and responsibility split with your team.
Keep the service in shape
Review monitoring, maintain configuration and handle agreed changes within your engineering allowance.
Review the service
Review incidents, outstanding risks and proposed improvements with your team.
You have someone to come back to.
Your engineer follows the incident across the systems and suppliers involved. If another provider needs to act, we handle the follow-up and keep you informed.
- 1
Understand
We ask what happened, who’s affected and when it began.
- 2
Investigate
We examine the records and involve the people who control each part of the route.
- 3
Verify
We test the approved corrections and check the result with you.
- 4
Explain
You receive the findings, any remaining actions and recommendations to prevent a repeat.
4hours
Engineer response
08:00–20:00 UK time
Monday–Sunday
Monday–Sunday
Familiar with your email.
Ready when you need us.
With Managed Email, an engineer responds within four coverage hours, every day of the week.
We keep your system records and supplier contacts close at hand, so you can pick up the conversation without explaining your setup again.
Build your managed service →Across the services behind your email.
We confirm the products, versions and responsibilities in scope. Your existing IT team and providers remain part of the conversation.
Platforms and mail flow
Microsoft 365, Google Workspace, Exchange, tenant relationships, connectors, routing and coexistence.
Security and authentication
Gateway policy, impersonation protection, SPF, DKIM, DMARC and authorised sending services.
Applications and delivery
Business applications, transactional messages, sending infrastructure and the evidence available along the route.
Archives and continuity
Retention requirements, archive access, recovery arrangements and their place in a platform change.
A few questions before you choose.
Can you take responsibility across several providers?
Yes. We coordinate the investigation and follow up with providers when they need to supply records or make a change. Your incident owner remains your point of contact.
What happens as the scope grows?
The builder prices the components you select. We confirm anything that needs further design and obtain your approval before adding to the scope.
What response is included in Managed Email?
Monthly Managed Email includes an engineer response within four coverage hours, 08:00–20:00 UK time every day. Your incident owner coordinates the investigation and follow-up. Read the response terms.
What about a one-off urgent investigation?
Urgent Email Resolution costs 50% more. The engineer response commitment is within two business hours Monday–Friday or six coverage hours Saturday–Sunday, measured between 08:00 and 18:00 UK time. See the response terms.
The questions behind your email.
We investigate deliverability, assess phishing protection and design gateway and mailbox security around your estate.
We use your incident system and follow your change-control policy. Alongside your IT team →
Choose your starting point.
Add your systems to the calculator, or talk through your situation with us.